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MISI Support
Please use the following list to browse through our list of MISI support categories .
Please fully read through the support categories before contacting support.
Pick a Help Category from our Knowledge Base
Selling on MISI
›› Shop Followers
›› Feedback
›› Shop Tools
›› Sold Items
What are the Charges for Selling on MISI?
What do I do if the buyer has not paid?
Why is my sold item showing as unpaid when I have received payment?
Why is my buyer being charged extra postage in paypal
›› Selling
My image will not upload why?
Why does my image appear cropped?
What format should my images be in?
Can I have more than one shop?
How will I be notified and paid for a sale?
How secure am I as a Seller?
How do I upload images to my listing?
Why is my formatting not carried over from word?
How do I edit a listing?
Can I make my listings in-active / Set to holiday mode?
How do I list an item?
What can I sell on MISI?
Im a non UK resident can I still sell on MISI?
How do I change the thumbnail that shows in my shop and on MISI listings?
How do I Upload an Avatar for my Store?
Uploading a Banner to your Store
How do I get Artwork for my shop?
›› Feedback
›› Shop Tools
›› Sold Items
What are the Charges for Selling on MISI?
What do I do if the buyer has not paid?
Why is my sold item showing as unpaid when I have received payment?
Why is my buyer being charged extra postage in paypal
›› Selling
My image will not upload why?
Why does my image appear cropped?
What format should my images be in?
Can I have more than one shop?
How will I be notified and paid for a sale?
How secure am I as a Seller?
How do I upload images to my listing?
Why is my formatting not carried over from word?
How do I edit a listing?
Can I make my listings in-active / Set to holiday mode?
How do I list an item?
What can I sell on MISI?
Im a non UK resident can I still sell on MISI?
How do I change the thumbnail that shows in my shop and on MISI listings?
How do I Upload an Avatar for my Store?
Uploading a Banner to your Store
How do I get Artwork for my shop?
Buying on MISI
›› Buyers Security
How Secure am I as a Buyer?
›› After sales support
How do I leave feedback for my product
How do I track my order?
›› Pre sales support
How Secure am I as a Buyer?
›› After sales support
How do I leave feedback for my product
How do I track my order?
›› Pre sales support
General
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Cant Find what you are looking for?
Please make sure you read through our knowledge base above before submitting your issue.
Please also note that you will be placed in a queue we will try to get back to you as soon as possible however during busy periods this may take a little longer depending on the urgency of your request.